Privacy Policy

1. Who We Are

IKV School, operating under the name Innocent Kids Valley, is an early childhood education institution offering programmes from Play School through Grade 1, along with Day Care and After School Care services. We are the data controller responsible for the personal information collected through our school operations and our website, innocentkidsvalley.com.

2. Information We Collect

We collect personal information directly from parents, guardians, and families at the time of enquiry, registration, and throughout the child's enrollment at IKV School. The types of information we collect include:

*We do not collect sensitive financial data such as credit/debit card numbers or banking passwords.

3. How We Use Your Information

IKV School uses the information we collect strictly for the purposes of running a safe and effective school environment. Specifically, we use your information to:

• check_circleProcess admissions and maintain enrollment records.
• check_circleCommunicate with parents regarding attendance, progress, events, fees, and school updates.
• check_circleEnsure the health, safety, and well-being of every child in our care.
• check_circleAdminister medication or seek medical assistance in the event of an emergency.
• check_circleManage fee payments, issue receipts, and maintain financial records.
• check_circleComply with legal and regulatory obligations applicable to educational institutions.
• check_circleSend newsletters, event notifications, and programme updates (you may opt out at any time).
• check_circleImprove our website and services based on general usage patterns.

We will not use your personal information for any purpose beyond what is stated above without your prior written consent.

4. How We Store & Protect Data

IKV School takes the security of your personal information seriously. We implement appropriate physical, administrative, and technical measures to protect data from unauthorised access, disclosure, alteration, or loss.

• lockPhysical records (admission forms, health files) are stored in locked cabinets accessible only to authorised school staff.
• lockDigital records are stored on password-protected systems with restricted access.
• lockAll staff who handle personal data are made aware of their confidentiality obligations.
• lockIn the unlikely event of a data breach, we will notify affected families promptly and take immediate corrective action.

5. Sharing of Information

IKV School does not sell, rent, or trade personal information to any third party. We may share information only in the following limited circumstances:

• share
  Healthcare providers: In the event of a medical emergency, relevant health information may be shared with doctors or emergency services.
• share
  Legal authorities: If required by law, court order, or government regulation, we may be obligated to disclose certain information.
• share
  Service providers: Trusted third parties who assist in operating the school (e.g., fee payment platforms, communication tools) may have limited access to data strictly necessary for those services. They are bound by confidentiality obligations.
• share
  With your consent: We may share information in any other circumstance only with your prior written permission.

6. Children's Privacy

IKV School is deeply committed to protecting the privacy of children. All information related to a child is collected from and managed by the parent or legal guardian. Children do not interact directly with our website or digital systems.

• child_careWe collect only the minimum amount of child-related information necessary for safe and effective care.
• child_careChild records are never shared publicly or used for marketing purposes.
• child_careAccess to a child's records is restricted to their own parent or legal guardian and relevant school staff.
• child_careAny request to update or delete a child's personal information must come from a verified parent or legal guardian.

7. Photography & Media

IKV School may photograph or video children during school activities, events, and classroom moments for the following purposes:

• Internal documentation and progress records shared with parents.
• Display on our official website, innocentkidsvalley.com, and verified social media channels.
• Printed school communications, brochures, or prospectuses.

By enrolling your child, you provide consent for the above uses. If you do not wish for your child to appear in any media, you must inform us in writing at the time of admission. Opt-out requests will be honoured and documented in your child's file. Media featuring children will never be shared with third parties or used for commercial purposes without explicit written consent.

8. Website & Cookies

Our website, innocentkidsvalley.com, may collect basic non-personal data to help us understand how visitors use the site and improve the experience.

• cookie
  Cookies: We may use cookies to remember your preferences and understand website traffic patterns. Cookies do not identify you personally.
• contact_mail
  Contact forms: Information submitted via our website enquiry or contact forms (name, email, phone number, message) is used solely to respond to your query.
• bar_chart
  Third-party tools: We may use standard tools such as Google Analytics to understand general website usage. These tools collect anonymised, aggregated data only.

You may disable cookies through your browser settings at any time without affecting your ability to use the website.

9. Your Rights

As a parent or guardian, you have the following rights with respect to the personal information IKV School holds about you and your child:

• person
  Right to access: You may request a copy of the personal information we hold about your family at any time.
• edit_document
  Right to correction: You may request that we correct any inaccurate or outdated information in our records.
• delete
  Right to deletion: You may request deletion of your personal data, subject to our legal and operational obligations to retain certain records.
• cancel
  Right to withdraw consent: Where we rely on your consent (e.g. for photography), you may withdraw it at any time by notifying us in writing.
• notifications_off
  Right to opt out of communications: You may opt out of non-essential communications such as newsletters at any time by contacting us or using the unsubscribe link in our emails.

To exercise any of these rights, please write to us at info@innocentkidsvalley.com. We will respond to your request within 14 working days.

10. Retention of Data

IKV School retains personal information only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law.

• historyEnrollment and academic records are typically retained for a period of 5 years following a child's last date of attendance.
• historyFinancial and fee-related records are retained for a minimum of 7 years for accounting and legal compliance purposes.
• historyHealth and medical records are retained for the duration of enrollment and deleted upon request after the child leaves, unless retention is legally required.
• historyWebsite contact form data is retained for no longer than 12 months after the query has been resolved.

After the retention period, personal data is securely deleted or anonymised.